Frequently asked questions

Ordering and Payment

What payment methods do you accept?

  • Through Stripe, we’re able to accept major credit and debit cards, as well as Apple and Google Pay; we also accept PayPal.

Is it safe to use my credit card on your website?

  • We take security seriously. We use SSL and HSTS to keep the site secure, and all payments go through secure, industry-leading payment processors: Stripe and PayPal.

  • We don’t collect or store your payment information.

Can I modify, cancel, or return an order?

  • Due to the nature of digital downloads (i.e., there being no real way to return the product), the short answer is no; once you’ve downloaded a product, we can’t issue a refund.

  • If you purchase something by accident and haven’t downloaded it, we will refund your purchase. Just send us an email, and we’ll be glad to help you out.

What happens after I purchase a course? How do I access it?

  • After completing an order, you’ll receive a unique email link to download your course. It’s yours to keep, no subscription required.

  • You’ll have 24hrs to download your course; if you can’t download it within that time, send us an email. We’ll be able to see it hasn’t been downloaded and can refresh your link.

Can I pre-order a course that is listed as “Coming Soon"?

  • No, we don’t accept pre-orders; however, if you sign up for our email list you’ll be notified when courses become available.

The Videos

What topics and skills do the videos cover?

  • Our courses cover a wide array of topics across multiple weapons: techniques, tactics, and strategies, as well as how to train them.

    • The lessons draw from both the historical records of masters and the experiences of modern coaches and competitors.

    • Our focus is ultimately performative: We want to help people be able to perform effectively in real-time.

How do I find the best course for me?

  • The best way to find the course aligned with your interest is to read the Instructor’s biographies and watch their courses’ previews.

  • If that’s too specific of a place to start, you can explore by category, too.

  • If you’re looking for recommendations, you can always ask other practitioners through our social media channels.

Who are the Instructors, and what are their qualifications?

  • The Instructors are some of the top coaches and competitors in the United States and abroad, with more coming soon.

    • Each has a brief biographical introduction, so you can decide which courses make the most sense with your goals and learning style.

What are the videos’ format, and what are the run times?

  • The videos are MP4s.

  • Run times vary by course, but they’re listed on each individual course’s page.

Do you offer closed captions or subtitles?

  • Not at this time, unfortunately; we’re a small team, and we’re stretched pretty thin.

  • That said, we want to offer closed captions and subtitles in the future to help make the courses more accessible.

Becoming an Instructor

How can I become an Instructor?

  • We vet every Instructor based on a number of factors, from teaching and competition experience to reputation and character; if you’d like to talk to us about being an Instructor, please reach out by email.

    • Please be patient: We’ll do our best to get back to you within a week, but sometimes our schedules make that difficult.

  • If you want to bolster your application, help us get to know you:

    • Describe the course you would like to teach and why you’re qualified to teach it.

    • Include links to your social media, if relevant.

    • Send a video of you teaching.

    • If you know a current Instructor, include them as a reference.

  • Thank you for your interest!

    • We’re excited to help this community grow and give more voices a platform.